Shipping Policy – People and Pets Pharmacy

Welcome to People and Pets Pharmacy! We’re committed to ensuring your orders reach you safely and conveniently. Below, you’ll find all the information you need about our delivery options, shipping costs, restrictions, and return policy.

Delivery Options  

We understand that everyone has different preferences for receiving their orders. That’s why we offer a variety of options to make things as easy as possible for you:

In-Pharmacy Pick-Up

Stop by and grab your order at your convenience. 

24-Hour Pick-Up Lockers

 Access your order anytime with our secure, round-the-clock pick-up lockers. 

Shipping

Have your items delivered straight to your doorstep.

Shipping Costs  

We offer straightforward pricing based on your distance from the pharmacy:

Shipments within 10 miles of the pharmacy will incur an $8 shipping fee.

Shipments beyond 10 miles may cost over $8, depending on the distance and delivery requirements.  

We’re dedicated to transparency, so you’ll see the exact shipping cost at checkout.

Shipping Restrictions  

For the safety and well-being of all our customers, certain items are not eligible for shipping. These restrictions include:

• Controlled substances  
• Hazardous or flammable materials (e.g., some over-the-counter items)  
• Perishable items that require special care, such as certain health foods and supplements  
• Medical supplies and equipment requiring special handling or refrigeration  
• Shipments to remote or high-risk areas may have limitations, additional costs, or extended delivery times.  
• Large or heavy orders may be subject to additional shipping fees or restrictions.

If you’re unsure about your order’s eligibility for shipping, feel free to contact our support team for guidance.

Shipping Disclaimer

While we make every effort to ensure your delivery arrives as scheduled, unexpected factors such as severe weather, natural disasters, or carrier delays may occasionally disrupt timelines. Certain products or destinations may also cause delivery times to vary.  
If you experience any delays or issues, please contact our customer support team. We’ll work quickly to address your concerns and provide updates on your order.

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